For information about fixes implemented in our releases, please view our release notes available here.
If you are experiencing an issue that is not captured below or in our FAQs, please email with a description of the issue.
Data inaccuracies
  • Items 5491B and 13861M - Eprosartan. These items show in the API data as having a Therapeutic Group Premium of $2.62 / $2.66 which is incorrect. Items 5491B and 13861M are exempt from Therapeutic Group Premium and should have a Therapeutic Group Premium value of 0.00.
  • Items 9714G - amoxicillin and 9734H - naratriptan. These items show in the API data as having a Special Patient Contribution value which is incorrect. Items 9714G and 9734H are exempt from Special Patient Contribution and should have a Special Patient Contribution value of 0.00.


  • Item dispensing rule relationships
    • Within the item-dispensing-rule-relationships API endpoint, the DISPENSE_FEE_TYPE_CODE values are incorrect for all extemporaneous medicines. The values are correct for ready-prepared and EFC medicines
  • Items
    • During preparation of the April 2024 Schedule, internal processing caused the creation of three (3) duplicate records on the Items endpoint. The primary key (LI_ITEM_ID) values for these records are:
      • 13179P_26734_153_54984_54986
      • 13190F_26734_153_54984_54986
      • 13194K_26734_153_54984_54986

Changes to avoid this reoccurring are currently in development and will be introduced soon.

  • Summary of changes
    • ​​​​​​​Within the SQL_statement field in the summary-of-changes API endpoint, references to the field PRESCRIBING_TXT_HTML actually display as PRSCRBG_TXT_HTML​​​​​​​

Keywords: User Support, API, issues, register

Last Updated: 21 March, 2024