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Viewing invoices

All lodgements made through the HPP that require cost recovery will be invoiced through the HPP. You can view these by selecting the Invoices tile from the Services page. You will receive correspondence when there is a new cost recovery fees notice or invoice cancelation.

Hint: Your invoice page will default filter to display pending invoices. You can change this view to show paid invoices by selecting the hyperlink.

 

Downloading invoices

On the Invoices page, click the drop-down arrow to the right of the invoice you wish to download, and select ‘Download Invoice’. The invoice PDF will download to your browser.

 

Paying invoices

You can now pay invoices through the HPP using Government EasyPay. All other existing payment channels are still available for use.

On the Invoices page, click the drop-down arrow to the right of the invoice to be paid and select ‘Pay invoice’. You will be taken to the Payment form. Follow the prompts to finalise payment.

Hint: Once paid, the invoice status will appear as ‘Paid – Waiting Confirmation’. Once the payment is confirmed, the invoice status will change to ‘Paid’ and will be visible in the Paid Invoices view.

 

Keywords: User Support, Invoice, Status, Download, Correspondence

Last Updated: 14 July, 2022